Why is my balance different?

STX shows several balances, and they rarely match:

• Account balance is everything you have deposited, plus winnings and minus losses from settled wagers and fees, minus withdrawals.
• Available balance is what you can use for new orders or withdraw right now.
• In orders is money set aside for open orders that have not been matched yet. Cancel an order and the money goes back to your available balance.
• Position risk is money tied up in open positions until they settle or you close them.
• Portfolio value is your available balance plus open orders and open positions, valued at current market prices. It changes as prices move.

Your available balance can be lower than your account balance because of open orders, open positions, or a withdrawal that is in progress. STX’s smart wallet frees up some of this automatically: an order or a closing wager that can only make you money does not reduce your available balance.

If a balance still looks wrong, contact us with the market and the time of the wager you are asking about.