Changing your details

Your account details must match your identification and stay current.

• Password: tap Forgot Password on the login screen and follow the link we email you.
• Name, address, date of birth, email or phone number: contact us from the email address on your account and tell us what has changed. Because these details are part of your identity verification, we may ask for a document that shows the new details, such as a government-issued ID or a recent bill for a new address.

Never send your password to support. STX staff will never ask for it.