# How do I close my account?

> Should you no longer want to use your STX account, you can close your account. This can be done two ways: Close your account in the app. Email customer support. Close your account via the app To close your account on the app, click on the triple bar ...

Source: https://help.sportsxapp.com/ca/responsible-gaming/how-do-i-close-my-account/

Should you no longer want to use your STX account, you can close your account. This can be done two ways:

1.  Close your account in the app.
2.  Email customer support.

<u>Close your account via the app</u>

To close your account on the app, click on the triple bar icon ![](https://help.sportsxapp.com/ca/media/zoho/774c3723ac4c8071.png) and click on Settings under My Profile section.

<u>Close your account via the Customer Support</u>

To close your account via Customer Support, please contact us at [contactus@stxapp.ca](mailto:contactus@stxapp.ca).

Once closed, it cannot be reopened. To close your account, your portfolio positions and balance must be zero. You cannot have any open positions or open orders.